Trust & legal
Terms of use
The rules for accounts, listings, fees, safety, and the relationship between HaveKar, sellers, agencies, and buyers.
The essentials
1. Acceptance and eligibility
By accessing HaveKar, creating an account, or publishing a listing, you accept these Terms and our Privacy Policy. You must be at least 18 and legally able to enter contracts in your country. An agency user confirms authority to act for that business. If you disagree, do not use the service.
2. HaveKar’s role
HaveKar gives sellers and buyers digital tools to find and communicate with each other. We are not a party to the sale, do not own or inspect vehicles, and do not guarantee identity, title, condition, roadworthiness, history, mileage, price, availability, payment, delivery, or transfer. Users arrange inspection, negotiation, taxes, registration, insurance, payment, shipping, and ownership transfer. Verify the vehicle, original documents, and the other party before paying.
3. Accounts and security
An account is required to publish. Keep information accurate and credentials secret. Each email address and phone number may belong to only one account. Duplicate accounts may not be used to bypass quotas, moderation, or fees. Notify us of suspected misuse. We may verify, restrict, or close duplicate, fraudulent, or insecure accounts.
4. Listing standards
List only a vehicle you own or are authorized to offer. Details and images must be current, lawful, accurate, and not misleading. Disclose important defects, ownership restrictions, finance, accident history, or mileage issues where law or fair dealing requires it. Stolen, nonexistent, unlawfully imported, unsafe, prohibited, duplicate, spam, fake-price, bait-and-switch, infringing, malicious, or fraudulent listings are forbidden. Update or remove an unavailable vehicle promptly.
5. Country cannot be changed
You may edit listing information except its country. This permanent field protects regional search, pricing context, moderation history, and marketplace reputation. If you selected the wrong country, delete the listing and create a correct one. Support may address an exceptional technical error but is not required to change it.
6. Free allowance, fees, and renewal
Every account receives a lifetime maximum of two free new listings—not two reusable active slots. Deleting, expiring, suspending, or withdrawing one does not restore the free allowance. Later new listings may require the fee shown before submission. A current listing disabled after 60 days can be renewed without another listing fee. Price, currency, included service, and taxes are shown before payment. Except where mandatory law or checkout terms say otherwise, a used fee is not restored because a vehicle sells or a listing is edited, removed, or moderated.
7. Sixty-day cycle and moderation
Listings are disabled after 60 days unless renewed. Free renewal confirms the vehicle and information remain current and may trigger another review. New listings default to pending approval. We may reject, reduce visibility, suspend, or delete listings or accounts that violate rules, create risk, appear fraudulent, or harm the marketplace. We ordinarily email the account after action, but urgent legal, fraud, or security cases may be handled without advance notice. You may contact support with evidence to request review.
8. Contact choices and safety
Displaying email and phone is optional. If both are hidden, visitors may use HaveKar messaging and we may email you about a new message. Stay on-platform when possible, retain a record, meet safely, use traceable payment, and never share passwords, one-time codes, card details, or unnecessary identity papers. HaveKar cannot guarantee or continuously monitor every conversation or transaction.
9. Service email and newsletter
You agree to essential verification, security, support, listing, renewal, moderation, and account communications. Marketing newsletters follow our Privacy Policy and applicable law. You can unsubscribe from marketing in account settings or through the email link without losing essential service messages.
10. Prohibited use
Use only the features we provide. Do not alter, attack, reverse engineer, scrape, overload, bypass, probe, or gain unauthorized access; harvest user data; impersonate others; introduce malware; automate without permission; manipulate rankings or allowances; or use HaveKar for illegal, misleading, discriminatory, or unethical activity.
11. Content and intellectual property
You retain ownership of your content and grant HaveKar a non-exclusive, worldwide, royalty-free license to host, store, reproduce, resize, translate, display, distribute, and technically adapt it only to operate, protect, improve, and promote the marketplace and listing. The license ends on deletion except for reasonable backups, legal records, earlier authorized uses, and external caches. HaveKar names, logos, interface, code, and original content remain protected and may not be commercially copied without permission.
12. Availability and responsibility
HaveKar is provided as available. Features may change or pause, and we do not promise uninterrupted access, listing approval or ranking, a sale, or accurate user content. To the fullest extent allowed by law, we are not liable for user conduct, vehicle condition, negotiation, payment, delivery, indirect loss, or events outside reasonable control. Nothing excludes mandatory consumer rights or liability that cannot legally be excluded, including fraud, gross negligence, death, or personal injury where applicable.
13. Ending use, disputes, changes, and contact
You may stop using HaveKar and request secure account deletion. Provisions that naturally survive—payment, content responsibility, disputes, intellectual property, and liability—continue. Contact support first and allow a reasonable chance to resolve a dispute. Applicable laws govern these Terms without reducing mandatory protections in your country; lawful courts or authorities retain jurisdiction. We may update these Terms and will publish the date and required material notice. HaveKar is 100% digital, with no public office; contact us through the website or email.
Need help with these terms?
Our support team is available through HaveKar’s digital contact channels.
support@havekar.com